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  • How does a Be Free Pod work?
    The Be Free™ Pod is an innovative new way to eliminate ostomy odor 24-hours a day when used with our Be Free™ Lubricating Odor Eliminator (liquid). It is recommended for those with liquid to semi-liquid stool. How does it work? The Be Free System's most unique feature is the Be Free Pod, which eliminates odors continuously for 24 hours a day when used with a liquid deodorant. The Be Free Pod has been impregnated with a highly concentrated version of our proprietary liquid Be Free Odor Eliminator, making it an odor killer in its own right. However, it should be used in combination with our liquid Be Free Odor Eliminator for maximum, sustained odor elimination (or the liquid deodorant of your choice). In addition to being impregnated with deodorant, the Be Free Pod constantly absorbs, retains, and disperses the liquid deodorant you put into your pouch. It also absorbs the liquid portion of the bad stuff (effluent, fecal matter, poop, or whatever you prefer to call it), then disperses it back into the pouch in deodorized form. This is made possible by the Be Free Pod's wicking properties and the movement of your body, both of which cause the deodorant to circulate constantly in your pouch, making it the only ostomy odor elimination product of its kind on the market today. As we all know, ostomy odor is strong stuff, so we highly recommend you "re-charge" your Pod twice a day with our Be Free Liquid Deodorant: once in the morning before starting your day; again at night before going to bed. Of course, you can apply liquid deodorant as often as you like for peace of mind. How to use The Be Free™ Pod with the Be Free Lubricating Odor Eliminator Step 1 - Insert the Be Free Pod into your new pouch before applying (see videos or PDF instructions). Step 2 - Apply the liquid Be Free Lubricating Odor Eliminator 2X a day - once in the morning and again at night before you go to bed and as needed. Step 3 - Leave the Be Free Pod in your pouch for as long as you wear your pouch. No more bottles to carry around. No more messes. No more worrying about odors or using the restroom when visiting friends and family or when you are out in public. Live Free with Be Free. How do you “re-charge” a Be Free Pod? Apply a couple of gentle squirts into your pouch, just as you would with any liquid deodorant, then you have three choices. You can: rely on the movement of your body throughout the day to circulate the deodorant throughout your pouch, or After you apply liquid deodorant, place your fingers on the outside of your pouch and squeeze the Be Free Pod a couple of times to facilitate the absorption of liquid deodorant. Do both. Whatever works best for you. For your convenience, the Be Free Pods and Be Free Lubricating Odor Eliminator can be purchased separately as well. Of course, if you have a favorite liquid deodorant, you can use that as well with the Be Free Pod. Live free with Be Free!
  • Do I have to use liquid deodorant with the Be Free Pod?
    Yes. Even though the Be Free Pod has been impregnated with a highly concentrated version of our Be Free liquid deodorant, and therefore has odor eliminating properties of its own, it was designed specifically to be used with a liquid deodorant. Put differently, the Be Free Pod greatly intensifies the odor eliminating properties of your liquid deodorant. The Be Free Pod also constantly absorbs, retains, and disperses the liquid deodorant you put into your pouch. Of course, you can use any liquid deodorant you want. However, if you want the most effective odor control, we recommend using the Be Free Pod exclusively with our liquid Be Free Lubricating Odor Eliminator.
  • Do I have to use Be Free Lubricating Odor Eliminator with the Be Free Pod?
    No. You can use any liquid deodorant you want. However, for the most effective odor control, we recommend using the Be Free Pod exclusively with our Be Free Lubricating Odor Eliminator.
  • Can I use other liquid deodorants with the Be Free Pod?
    Yes. However, the Be Free Pod was designed to be used with our liquid Be Free Lubricating Odor Eliminator, which we highly recommend for best results..
  • Can I use essential oils with the Be Free Pod?
    Yes, but caution is advised. Some essential oils are safe to use this way, and others are not. We strongly recommend you read the essential oil's product safety information before using it in your pouch. One suggested rule of thumb: if the essential oil can be safely consumed by you, then it is probably safe to use in your pouch.
  • Can I use mouth wash or extracts with the Be Free Pod instead of a liquid deodorant?
    Yes. Any liquid product you are currently using in your pouch should work with the Be Free Pod.
  • Can I rinse out the pouch while a Be Free Pod is in my pouch?
    If you rinse out your pouch, we recommend you squeeze your pod to eliminate excess liquid and reapply deodorant to your pouch. By the way, our liquid Be Free Lubricating Odor Eliminator will help keep your pouch clean by lubricating the inner wall of your pouch, making it easier to empty its contents and keep it clean.
  • Do you recommend using paste, strip paste, or a barrier with the Be Free Pod?"
    Yes. Feel free to use any of the above, but if you typically do not use these products, we recommend you put a small piece of strip paste (roughly 1/10th of a strip) directly over the tail of the Be Free Pod at the barrier opening to avoid leakage.
  • Don't see your question? Ask us!
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • How often should I add the Be Free Lubricating Odor Eliminator (liquid) to my pouch?
    The answer depends on whether or not you are using our liquid deodorant with the Be Free Pod. With a Be Free Pod. We recommend once in the morning and again at night before going to bed. However, it is perfectly okay to apply liquid deodorant as often as you feel necessary. Without a Be Free Pod. When using without the Be Free Pod, you should apply liquid deodorant each time after emptying your pouch.
  • My stool is solid or semi-solid.  Will the Be Free Lubricating Odor Eliminator (liquid) work for me?
    Yes, the Be Free liquid deodorant will work for you on a stand alone basis. However, the the Be Free Pod in not recommended in this case. The Be Free Pod works for those with liquid to "mushy" stool.
  • Will the Be Free Lubricating Odor Eliminator (liquid) lubricate my pouch, and why should I use a lubricating deodorant?"
    Yes, our Be Free liquid deodorant is made with inner gel aloe, which is the source of its lubricating properties. This helps to keep the pouch clean and improves odor control because it adheres to the inner film of the pouch, creating an odor barrier, reducing stickiness, and making the pouch easier to empty.
  • Don't see your question?  Ask us!
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • My stool is semi-solid to solid. Will the Be Free Odor Elimination System work for me?
    No, although the Be Free Lubricating Odor Eliminator (liquid) will work for those with semi-solid to solid stool. The Be Free Pod, however, is not recommended for use in this case. The Be Free Pod works for those with liquid to "mushy" stool. That is why we allow our Be Free Lubricating Odor Eliminator (liquid) and Be Free Pod to be purchased separately.
  • Don't see your question?  Ask us!
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • Stool undermines my barrier when I used the Be Free Pod.  What should I do?
    It is highly recommended to use either paste, a strip paste, or a ring when you use the Be Free Pod since you attach the plastic tail to your barrier. The paste or ring creates a seal between your skin and plastic tail, helping to prevent leaks.
  • Don't see your question?  Ask us!
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • What is your return policy?
    We accept returns of new, unopened items for a refund or exchange within 30 days of the shipment date. To make a return or exchange, please contact us at info@BeFreeTechnologies.com to obtain a Return Merchandise Authorization (RMA) number. Returns are subject to the following criteria: All returns must be authorized by us prior to receipt with an RMA written on the outside of the package. Returns without an RMA will not be given credit. Items must be received within 30 days of issuing the RMA. Return shipping is the responsibility of the customer. We recommend using a secure shipping method to send the item so it can be tracked. We are not responsible for items lost during shipping, and cannot process the return until the item is received. Credits will be given after receipt of product, inspection, and approval of saleable condition. Refunds will be issued in the original form of payment used to purchase the item. Orders cancelled after the item has shipped are subject to standard return policies. A product is not returnable if: The packaging is not in resalable condition (written on, opened, safety seal broken, not in original packaging). The item is expired or will expire within 180 days. <h6 class="font_6">Defective, Missing or Incorrect Items</h6> Immediately upon receipt, please inspect the package contents to make sure they meet your expectations and match your order. Please contact us within 48 hours (2 days) of receipt for an RMA number. Products must be returned to us within 30 days of receipt. Your order will be corrected as quickly as possible.
  • Don't see your question?  Ask it?
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • Should I use Paste, Strip Paste, or a Barrier with the Be Free Pod?"
    Feel free to use any of the above, but if you typically do not use these products, we recommend you put a small piece of strip paste (roughly 1/10th of a strip) directly over the tail of the Be Free Pod at the barrier opening to avoid leakage.
  • Don't see your question?  Ask us!
    Please ask us anything you like, and we will get back to you promptly. Click here >> to submit your question.
  • Please let us know if you have questions.
    Please ask us anything you like, and we will get back to you promptly. Click on the link below to submit your question.
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